A STUDY ON CUSTOMER QUERY TRACK (No of pages: 97 )

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LIST OF CONTENTS

S.No    Title                                                                                                                    Page.No

  1. INTRODUCTION 1                                                                                        
  • INTRODUCTION TO PROJECT                                                                               1
  • ORGANIZATION PROFILE                                                                                      1
  • PURPOSE OF THE PROJECT                                                                               3
  • PROBLEM IN EXISTING SYSTEM                                                                           3
  • SOLUTION OF THESE PROBLEMS                                                                                    3
  1. SYSTEM ANALYSIS 4                                                                                   

2.1INTRODUCTION                                                                                                       4

2.2 SYSTEM WORKFLOW                                                                                             4

2.3 STUDY OF THE SYSTEM                                                                                         7

2.4 PROPOSED SYSTEM                                                                                                9

2.5 INPUT & OUTPUT                                                                                                     10

2.6 PROCESS MODELS USED WITH JUSTIFICATION                                             11

  1. LITERATURE SURVEY 12

                                                                                  

3.1 INTRODUCTION TO .NET FRAMEWORK                                                            12

3.2 ASP.NET                                                                                                                      16

3.3 C#.NET                                                                                                                         22

3.4 SQL SERVER                                                                                                              26

    

  1. FEASIBILITY REPORT 30                                                                          

   

4.1 TECHNICAL FEASIBILITY                                                                                     30

  • OPERATIONAL FEASIBILITY 31

4.3 ECONOMIC FEASIBILITY                                                                                      31

 

  1. CODING                 33
  1. SOFTWARE REQUIREMENT SPECIFICATIONS 40
  • FUNCIONAL REQUIREMENTS                                                                          40

6.2 HARDWARE SPECIFICATIONS                                                                             44

6.3 PERFORMANCE REQUIREMENTS                                                                       45

 

  1. SYSTEM DESIGN 46                                                                                     

7.1 INTRODUCTION                                                                                                       46

7.2 SYSTEM WORKFLOW                                                                                             47

7.3 NORMALIZATION                                                                                                    48

7.4 E-R DIAGRAM                                                                                                           49

  • DATA FLOW DIAGRAMS                     50

7.6 DATA DICTIONARY                                                                                                60

 

  1. SYSTEM TESTING AND IMPLEMENTATION 63

           

8.1 INTRODUCTION                                                                                                       63

  • STRATEGIC APPROACH OF SOFTWARE TESTING                    63
  • UNIT TESTING   64

8.4 DISCUSSION AND RESULTS                                                                                 75

  1. SYSTEM SECURITY 89  

9.1 INTRODUCTION                                                                                                       89

9.2 SECURITY IN SOFTWARE                                                                                      89

 

  1. CONCLUSION &FUTURE ENHANCEMENTS 91  

10.1 CONCLUSION                                                                                                       91

10.2 FUTURE ENHANCEMENTS                                                                                            92

  1. REFERENCES              93

 

 

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